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  What We Do  
Mission What We Believe In Training Goals Promise

  Career Training  

People Meeting
How To Get The Job You Want!

including...

    What YOU
       Are Up Against
    Where The Jobs Are
    Resume Makeover
    Finding The Job
    Your Cover Letter
    At The Interview
    How To Follow Up

Plus!

How To
Prepare & Deliver
Effective Presentations


Don't Give Them A Reason To say no

  Featured Workshops  

Can we come to your site
          FOR THE WEEKEND?

Basic Training For Leaders
the weekend edition.

$AVE ON FEES
Host an area-wide
Leadership Academy!

How To Motivate People

People are not lazy. They simply are not inspired. Only motivated people give their best. To be successful with people requires that you know what works and what doesn't. You must know what inspires people. Let's talk about the most important questions any leader must ask. This workshop will explore 30 ways to motivate others.

How To Prepare & Deliver Presenations With Impact!

What is the #1 leadership challenge/skill that people (regardless of occupation or position) fear the most? Public Speaking. Presenting to large or small groups. Yet, this is where leadership is defined. There is no more compelling argument for action than an effective presentation. Learn what it takes in this workshop.

How To Work
With Difficult People

Conflicts and Disagreements are inevitable. Because we are all different. How we respond to this challenge will likely be the difference between the success or failure of your plans and efforts.

  14 Ways to Reduce and Avoid Conflicts
The 4 Ways to Resolve Differences!
How to Reach Common Ground With Another
and much, much, more
View Complete List of Workshops
  Training Manual  

Basic Training For Leaders Training Manual

This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop or independent study.

Covering such topics as:

  • Planning/Goal Setting
  • Meeting Management
  • Chairing a Committee
  • Team Building
  • The Art of Delegation
  • Preparing/Giving a Speech
  • Decision-Making Skills
  • Conflict Management
  • 125 pages.


      The Customer Service Institute  

    World Class Customer Service
    How To Defuse Anger
    How To Win Over The Phone
    The Art Of Delegation

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