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The Leadership Academy was inspired by several college faculty who had an exceptional instructional style that connected well with students. These faculty, from different schools, were frequently sought after to address students at other campuses, educational events, and community activities. This demand was not unusual, given what they did. They spoke directly to the issue at hand and in common language. They had more than a thorough knowledge of their subject matter – they had a passion for conveying it. Perhaps, most important – they genuinely cared. I know. I was one of them Contrary to long held beliefs, we shared a common understanding, that the instructor had as much responsibility (if not more) than the student for the learning process. It was never enough to cite information, but to ensure that it was not only understood, but could be applied to the real life challenges they faced daily. One of my greatest pleasures was providing advice to a group leader (or member) that met the needs of the moment or solved their problem. When that happened, it was indeed, a good day. It was in that spirit that I authored ‘How To Work With People: Basic training For Student Leaders’. Early in my 10 years leading a Student Activities (renamed Student Life) unit at a college with some 22,000 students, I was challenged to develop a Leadership Development Program for our 50+ student organizations. As a result of considerable research and consulting with others, perhaps a dozen workshops & seminars were developed. Many have been presented throughout the U.S on college campuses, at conferences, to community groups, and through corporate HR departments. These training activities and experiences are the basis for the current offerings of the Leadership Academy. Your suggestions and comments are encouraged. Thanks for your interest in what we do. George D. Jefferson |
| Training Manual |
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This is a hands-on, easy-to-read user's guide to mastering the skills of leadership. Ideal for workshop
or independent study. |
| The Customer Service Institute |
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